At IR Beauty, we want you to be completely satisfied with your purchase. If for any reason you are not happy, here's our refund and return policy:
Unopened and Unused Products: Products must be unopened, unused, and in their original condition with all packaging and seals intact to be eligible for return.
Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately. We will arrange for a return and provide a replacement or refund.
Once we receive and inspect your returned item(s) and confirm that they meet the return conditions, we will process your refund or exchange within 3 business days. The refund will be issued to the original payment method.
Sale items are generally final sale and are not eligible for return or exchange, unless damaged or defective.
We reserve the right to refuse any return that does not meet the return conditions. We are also not responsible for lost or damaged packages during return shipping.
Refunds are processed within 3 business days after the returned product is inspected and confirmed to meet the return policy conditions. You will receive a refund to your original payment method.